What is a 3PL and how does it work?
A 3PL (Third-Party Logistics) provider handles your warehousing, fulfillment, and shipping operations so you can focus on growing your business. You ship your inventory to our warehouse, and we store it, pick & pack orders, and ship them to your customers on your behalf.
Where are your warehouses located?
We have two warehouse locations:
Miami Warehouse: 8780 NW 100th ST, Medley, FL 33178 — in the heart of Miami-Dade County's industrial corridor. Minutes from Port Miami, MIA, and major interstates (I-95, I-75, Florida Turnpike).
Biloxi Warehouse: 1606 Beach Blvd, Biloxi, MS 39531 — strategically located on the Mississippi Gulf Coast near Port of Gulfport, with I-10 and I-110 access for Southeast U.S. distribution.
Can I choose which warehouse to use?
Yes! When creating a shipment or getting a quote, you can select either our Miami or Biloxi warehouse. Many clients use Miami for Latin American trade and international imports, while Biloxi serves as a cost-effective hub for Southeast U.S. distribution. You can even use both locations simultaneously.
How big are your warehouses?
Our Miami facility is over 20,000 square feet of climate-controlled warehouse space with dedicated areas for receiving, storage, pick & pack, and shipping. Our Biloxi facility provides additional capacity on the Gulf Coast. Both locations have room to scale as your business grows.
What types of products can you store?
We store a wide variety of products including consumer electronics, health & beauty, supplements, non-perishable food, apparel, toys, games, and more. We cannot store hazardous materials, flammable goods, or items requiring refrigeration. Contact us if you're unsure about your product.
Can I visit the warehouse before signing up?
Absolutely! We encourage prospective clients to tour our facility. Contact us to schedule a warehouse tour and meet the team. We're happy to walk you through our operations.
How do I get started with Miami Alliance 3PL?
Getting started is simple: 1) Get an Instant Quote, 2) Contact us to discuss your needs, 3) Sign our straightforward service agreement, 4) Ship your inventory to us, 5) Start fulfilling orders. No long-term contracts required.
How is storage pricing calculated?
Storage is based on package type: boxes are charged at $0.025/cubic ft/day, and pallets at $0.75/pallet/day. Use our free Instant Quote Calculator for exact pricing based on your dimensions.
Do you have minimum order or storage requirements?
No minimums! We have no minimum order requirements and no long-term contracts. Whether you're a startup with 5 boxes or an enterprise with 500 pallets, we scale with your business. Pay only for what you use.
How does billing work?
We bill monthly based on actual usage. Storage is calculated daily and billed at the end of each cycle. Handling, pick & pack, and shipping charges are billed as they occur. All invoices are available in your Customer Portal.
What is dimensional weight?
Dimensional weight is calculated as Length x Width x Height / 139 (the DIM factor). Carriers charge based on whichever is greater: actual weight or dimensional weight. Our quote calculator shows both so you always know the billable weight.
What is drop shipping and what does it cost?
We ship individual orders directly to your customers. Rates vary by package size: Envelopes ($1.50), Small boxes ($3.00), Medium boxes ($5.00), and Large boxes ($20.00), plus carrier shipping costs.
How do I send inventory to your warehouse?
Create a new shipment through our Customer Portal and we'll provide receiving instructions including our warehouse address and labeling requirements. Ship via any carrier (FedEx, UPS, USPS, freight) or schedule a pickup through us.
How long does receiving take?
We offer same-day receiving. When your inventory arrives, our team inspects it, scans barcodes, counts units, and updates your portal inventory in real-time. You'll receive a notification once receiving is complete.
What shipping carriers do you work with?
We work with all major carriers including FedEx, UPS, USPS, and DHL. For freight shipments, we coordinate with LTL and FTL carriers. We negotiate competitive rates and pass the savings to you.
Can you ship internationally to Latin America?
Yes! Miami is the gateway to Latin America. We specialize in international shipping throughout Central & South America and the Caribbean. We handle export documentation and coordinate with customs brokers.
Do you offer pickup and delivery services?
Yes! Local pickup and delivery starts at $120 for 1 pallet, with an additional $30 per pallet for up to 8 pallets. Request pickups and deliveries directly through the Customer Portal.
What FBA Prep services do you offer?
We offer comprehensive Amazon FBA Prep: FNSKU Labeling ($0.30/unit), Poly Bagging ($0.50/unit), Bubble Wrapping ($1.00/unit), Bundling & Kitting ($2.00/bundle), Box Content Labels ($3.00/box), and Inspection & QC ($0.15/unit).
What is FNSKU labeling?
FNSKU (Fulfillment Network Stock Keeping Unit) labels are unique barcodes Amazon assigns to your products. We print and apply these labels to each unit so Amazon can identify and track your inventory in their fulfillment centers. It's required for FBA sellers.
What is Box Content Labeling and what's included?
Box Content Labeling is an Amazon FBA requirement where each shipping carton gets a printed label detailing its exact contents. Our $3.00/box service includes: generating the Box ID label from your Amazon shipment plan, listing every SKU/ASIN with exact quantities and condition (new, refurbished, etc.), printing the shipment ID and box sequence number, verifying item counts match your plan before sealing, and applying the label to each carton. This ensures Amazon's warehouse can scan and process your shipment without manually opening and counting boxes — reducing check-in delays, avoiding non-compliance fees, and getting your inventory live faster.
Can you handle my entire FBA prep workflow?
Yes! From receiving your products to labeling, bagging, bundling, quality inspection, and shipping to Amazon — we handle the entire FBA prep process end-to-end. Just send us your inventory and your Amazon shipment plan.
How do I track my inventory and shipments?
Our Customer Portal provides real-time visibility into inventory levels, shipment status, and order history. Track shipments, view storage logs, manage billing, and download reports — all from your dashboard.
What are your warehouse hours?
Our warehouse operates Monday through Friday, 8:00 AM to 5:00 PM EST. Receiving appointments can be scheduled through the Customer Portal. We maintain 24/7 security monitoring and surveillance for all stored inventory.
Is my inventory insured?
Our warehouse carries general liability and warehouse legal liability insurance. We recommend clients maintain their own inventory insurance for full coverage. We provide our insurance certificate upon request.
What is black wrapping?
Black wrapping is a specialty service where we wrap pallets in opaque black stretch film instead of clear wrap. This provides extra security and discretion for high-value or sensitive products. The service is $7 per pallet.
Still Have Questions?
Our team is ready to help. Reach out and we'll get back to you within 24 hours.